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What is the second step in opening the case of a working computer?

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The steps of opening the case of a working computer as follows:
1- power off the device
2- unplug its power cable
3- detach all the external attachments and cables from the case
4- Remove the retaining screws of the side panel
5- Remove the case's side panel

So, the answer to your question is : unplug its power cable.
User Evan Deaubl
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