The surface area is the sum of area of all faces of the shape
For the first shape:
four areas of four triangles + area of the square base
A= 4 (0.5*16*17) + (16*16) = 800 in^2
For the second shape:
area of the lateral cone + area of the circle base
A = 3.14*3* (9+64)^0.5 + 3.14 * 9 = 108.75 in^2
Hope that helps