Question

Safety representatives in each of the six plants of a manufacturing company need to communicate to each other every week the number and type of health and safety incidents in their plant. each representative has a safety reporting document where he or she checks off the type and number of infractions during the previous week. these incidents are well known to other representatives; there are rarely any surprises. this weekly communication calls for: high media richness. high emotional contagion.

Answer 1

It is an SOP by most of the plants to take into account the safety and health of the people, employees, and the environment. The weekly communication between the representatives calls for a high media richness. This is because one's report should not be affected by emotions of others so as not to be easily influenced.