Answer:
Web or Internet call-back technology
Step-by-step explanation:
In a web or internet call-back technology, users are allowed to enter their phone numbers in a form on the website. This allows the owner of the website make communication with these users. Depending on the implementation, the provider of the call-back service might make an outgoing call from the owner of the website to the users and then they can connect together. It could also be such that, a message is sent to the owner of the website to prompt them to initiate a call to the web user.
Web call-back technology, among other things;
1. Will help improve business-consumer relationship.
2. Will help increase customer satisfaction.
3. Can help a business build, develop and maintain its reputation.
Hope this helps!