For a normally distributed data, with mean, μ, and standard deviation, σ, the probability that a randomly selected data, X, is less than a given value, x, is given by

and the probability that a randomly selected data, X, is greater than a given value, x, is given by

Given that the
length of a social media interaction is normally distributed with a mean of 3 minutes and a standard deviation of 0.4 minutes, the probability that an interaction lasts longer than 4 minutes is given by

We use the normal distribution table or calculator to evalute that P(X < 2.5) = 0.99379
Therefore, the probability that an interaction lasts longer than 4 minutes = 1 - 0.99379 = 0.00621
[the last option]