Answer:
Characterization
Step-by-step explanation:
Characterization refers to a set of techniques that an author uses in order to develop the characters of a fictional story. An author who is skilled at characterization will usually create characters that are very complex and well-rounded, with many qualities that make them resemble real people. Good characterization is also important in order to attract the reader, as narratives with complex characters are usually more interesting than those with more simple characters.