Answer:
Taking into account the context clues, "retribution" means "compensation punishment".
Step-by-step explanation:
The key clue is that the CEO has been found guilty in court. Because of that, he/she has to pay a sum of money to his customers. Therefore, it makes no sense that he would give them a reward out of respect or a charitable donation since he/she is paying because he has been told to after having done something wrong (he has been found guilty in court). Furthermore, it would be odd for a CEO to pay fees for services to his/her customers, usually it would be the other way around since he/she would be the one providing the services. Consequently, it is only logical that the CEO has to pay compensation punishment for what he/she has done. He/she has committed a criminal act.