The normal distribution of this problem is shown below
We first need to standardise the value of X=20

Reading from the z-table, the probability of z-score 1 is 0.8413
This reading is for the area to the left of z=1.
The area to the right of z=1 is then 1-0.8413=0.1387
The probability of player over 20 years of age is 0.1387
Of 82 video game players, there is a possibility of 0.1387Ă—82=13 possible player