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Your company's error cost an important business customer a new client; you know it and your customer knows it. do you apologize, or do you refer to the incident in a positive light without admitting any
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Dec 6, 2018
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Your company's error cost an important business customer a new client; you know it and your customer knows it. do you apologize, or do you refer to the incident in a positive light without admitting any responsibility?
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Damian Polac
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I'm sorry for our company's mistake Miss/Sir.
We understand our error and not everything or everyone is perfect we too also make mistakes, but if you can give us a chance we promise not to disappoint you again.
David Ferris
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Dec 12, 2018
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