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Your company's error cost an important business customer a new client; you know it and your customer knows it. do you apologize, or do you refer to the incident in a positive light without admitting any
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4 votes
Your company's error cost an important business customer a new client; you know it and your customer knows it. do you apologize, or do you refer to the incident in a positive light without admitting any responsibility?

User Damian Polac
by
6.2k points

1 Answer

5 votes
I'm sorry for our company's mistake Miss/Sir.
We understand our error and not everything or everyone is perfect we too also make mistakes, but if you can give us a chance we promise not to disappoint you again.
User David Ferris
by
6.6k points
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