Question

You are a tech for a small company and you get a call from Jessica, who cannot access the network anymore from her workstation. What techniques would you use to help troubleshoot her system and get her back working?

Answer 1

Make sure that your LAN cable is connected

Make sure, if you are not using a LAN cable, you are connected to an Internet Established WiFi Source.

If that doesn't work, try restarting your device.

If that doesn't work, take your Device into a local Tech Support Business and ask them to examine your WiFi chip inside your device.

If that doesn't work, you may need a new WiFi Chip.

If a new WiFi chip doesn't work, you may need a new device.

Hope you enjoyed my help Pek6araTiffan! Later!