Answer:
Based on the given passage, the way Grego's mother reacted to her son's transformation indicates her lack of compassion and her sense of horror. The correct answers would be the first one and the last one.
Step-by-step explanation:
Her lack of compassion is shown in this passage when we can see her asking for help, but at the same time she is "hurrying backwards" without thinking. This mixed actions reveal that she wasn't merciful with Gregor's situation.
We can also see clearly her sense of horror in the way she expresses herself with her body; she suddenly jumps "with her arms outstretched and her fingers spread shouting", and asking for God's help, her body language tells us that she is scandalized.