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Unpredictable policies can result in conflict because employees may ______.

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Employees may not know when they are breaking the policies causing them to get notice or even fired. I would say Its unfair to have unpredictable policies. Haha sorry I hope that is correct. I am not very sure on what the answer is though.
User Travis Weston
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It is important to define the problem during conflict resolution because both parties need to agree on the problem to solve it.
User Chuox
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