You want to make sure to factor each equation as much as you can first.
So just focus on the numerator first.

To factor the numerator:

factor out an x

factor out the rest completely.
Now for the denominator:


factor out a -4

factor out the rest.
This leaves you with:

Then you can simplify:

I'm not sure what you're supposed to find exactly, so if you need more help you can ask me (: