Hello,
a) You have to know :
Amount = Principal + interestTherefore :
Amount : 
b) You have to learn this by heart too , the formula for rate
R = 
Therefore :
The answer would be 8% per annum.c)
If the rate was 1% more, it would give R = 8 + 1 = 9% per annum.Afterwards, the formula for Interest is :

Therefore :

$
So in her account, if the interest was 1% greater, the amount in her account would have been :
$4000 + $1080 = $5080.That gives
$5080 - $4960 = $120 more dollars in her account if the interest rate were 1% greater.
You won't need help in this exercice anymore ! :D
Hope this helps !
Photon