Question

Please HELP

Juan is receiving bills from the hospital even though his insurance company said his procedure would be covered in full. What strategies can help him work successfully with his insurance company and the hospital?

Be stern and raise your voice during calls, and ask for a printed summary of each conversation

Jot down notes before and after making each call, and avoid calling during business hours when people are busy

Save all emails and bills, and follow up to make sure people did what they said they would do

Trust that others will follow through with what was agreed upon, and wait for others to call you

Answer 1

the 3rd one
but he should also jot down a list of questions he intends to ask during each call and should be writing down the responses he receives as well as any follow up numbers etc that he needs to call

Answer 2

Save all emails and bills, and follow up to make sure people did what they said they would do

Step-by-step explanation:

When you have proof of what the insurance company and the hospital agreed to do, and the copies of the bills and e-mails, you can hold them accountable for their words, and for what they agreed upon, this is very important, it is also important to do follow up calls to mae sure people did what they said that they would do.