Question

suppose a consumer buys a vacuum cleaner and after a few uses, it ceases to work as it should or begins to fall apart. if efforts to solve the problem with store management or the seller fail, the consumer may choose to contact?

Answer 1

You may choose to contact the company that produces it. The company surely has a section that deals with customer support or people who are engineers and whose job is to look at malfunctioning products. They will certainly look at it and help. If all fails, contact a lawyer and sue them if it's still under warranty.