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The core processes in a value chain must add value for the external​ customers, while support processes

User MazarD
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The correct answer to this question is this one: "c. are directly involved in service to the external client. "

There exists the same question from other source with the following choices:
a. do not add value for the customer.

b. include the order fulfillment process.

c. are directly involved in service to the external client.

d. are also part of the supply chain.
User Troy Harvey
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