Question

Which of the following does not reflect the third step of effective communication? a. A mom warning her child sternly about the hazards of unattended candles. b. A teacher giving a lecture about the Byzantine empire to her class. c. A doctor explaining a diagnosis to a patient in layman’s terms. d. A sixth grader listening to an audiobook about human anatomy

Answer 1

a. A mom warning her child sternly about the hazards of unattended candles.

Step-by-step explanation:

The third step of effective communication involves choosing effective words. As a result, the mother's choice of severe or harsh words to caution her child indicates she does not act in accordance with the third step. In fact, she frightens or intimidates the child rather than instruct him or her.