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When employees confront information​ overload, they may resort to​ ________.

a. deleting old emails
b. filtering
c. delegating
d. mentally shutting down?

1 Answer

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When employees confront information​ overload, they may resort to​ mentally shutting down. Mentally shutting down refers to someone having to stop thinking and give their brain a rest from all of the information they just received. When too much information is given at a fast, nonstop pace, it's hard to stay focused because the information is going all over.
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