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If a resident assistant finds a resident who is sad and crying the resident assistant should:

User Fruitbat
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1 Answer

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Seek help from medical staff present such as a resident nurse especially if the resident appears to be trying to hurt him or herself or expresses having suicidal ideations. Stay with the resident until help arrives. Also, it is good to try to get the resident to talk as much as possible to offer support, comfort and to diffuse the situation.
User Pipalia
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