Question

Select the correct answer.

Read this excerpt from a sporting goods store's damaged merchandise policy:
Employees in charge of shipping and receiving should inspect merchandise and return damaged products to the manufacturer. Shipping
personnel must send a request to the manufacturer to authorize the return. In the request, employees must include the item's identification
number, retail price, and receipt number. If authorized, the manufacturer will send an authorization ID and a label to stick on the item to mark
as authorized. If an employee does not attach the label, the manufacturer can refuse the return and employees will need to go through the
process again.
Based on the information in the policy, what would a store employee need to do if the employee misplaces the label?
O A.
OB.
C.
O D.
Send the item to the manufacturer with a note explaining the situation.
Repeat the process of contacting the manufacturer to get a new label.
Request the store's operations manager to contact the manufacturer.
Create a new label in the store with the necessary information.

Answer 1

If an employee misplaces the label, they will need to repeat the process of contacting the manufacturer to get a new label.

Step-by-step explanation:

If an employee misplaces the label, they will need to repeat the process of contacting the manufacturer to get a new label. The policy states that employees must send a request to the manufacturer to authorize the return, and if authorized, the manufacturer will send an authorization ID and a label to mark the item as authorized. If an employee does not attach the label, the manufacturer can refuse the return and employees will need to go through the process again.