Incomplete question. The full question read;
Sam, a change manager, has many competencies. One particular strength is his ability to gather meaningful data through interviews, surveys, and observations. These characteristics of Sam are an example of the ____ skills of a change manager.
a. Diagnostic
b.Interpersonal
c. Initiation
Answer:
a. Diagnostic
Step-by-step explanation:
Since we are told Sam has the "ability to gather meaningful data through interviews, surveys, and observations", this shows he has the diagnostic skill set.
Remember, a change manager should be one that can spot/diagnose the problem, and Sam correctly fits that description.