Answer:
Longer than 27.7 minutes.
Explanation:
When the distribution is normal, we use the z-score formula.
In a set with mean
and standard deviation
, the zscore of a measure X is given by:

The Z-score measures how many standard deviations the measure is from the mean. After finding the Z-score, we look at the z-score table and find the p-value associated with this z-score. This p-value is the probability that the value of the measure is smaller than X, that is, the percentile of X. Subtracting 1 by the pvalue, we get the probability that the value of the measure is greater than X.
In this question, we have that:

The slowest quarter of customers will require longer than how many minutes (to the nearest tenth) for a simple haircut?
Longer than the 100 - 25 = 75th percentile of times, which is X when Z has a pvalue of 0.75. So X when Z = 0.675. So




So
Longer than 27.7 minutes.