While at the dentist, six-year-old alex listens as his mom tells the dentist she flosses her teeth at least three times a week. alex notices that the dentist smiled at and complimented his mom on her behavior. as a result of this brief encounter, alex's mom will be likely to continue to floss as a result of _____ and alex will be likely to have a favorable attitude concerning flossing as a result of _____?