Question

What should Ken say to "lean into" the customer complaint? "Don't blame me. I just paint. I don't pick the colors." "Oh no, this must be a real disappointment for you. Tell me what you don't like about the color." "You chose the color. What do you expect me to do about it?" "You'll have to talk to my boss. I just do what he tells me to do."

Answer 1

“Tell me what you don’t like about the color, Barbie”

Hope it helps ❤️

Answer 2

"Oh no, this must be a real disappointment for you. Tell me what you don't like about the color." If he's trying to stay in the clear of an angery customer