Question

have you ever had to adjust your communicatio style to egage a customer or roommate? what was the situation and outcome?

Answer 1

Answer: When I was the HR of my bank, one of our good customer was disappointed and was wanting to close his account. BM didn't want to loose him.

Everybody tried to convince him but all in vain.

Then ,I in my regional language and communication skills not only stopped him to close the account but also made him open a new account of his wife.