Question

Anita seagroves visits the local healthy glow spa, but dislikes the dirty dressing area and refuses to go back. this is an example of

Answer 1

The correct answer is Brand Rejection.

brand Rejection refers to the act wherein a certain individual or group of individuals refuses to buy from a brand. In this case, Anita refused to come back to the healthy glow spa because of its dirty dressing room, which affected her positive outlook in the brand.