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Why customer service professionals use paraphrasing?

User AlbAtNf
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1 Answer

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QUESTION:

Why customer service professionals use paraphrasing?

ANSWER:

Paraphrasing assures customers that they are being listened to and understood. A customer that feels this way has faith in you to solve their problems.

CARRY ON LEARNING ✍️✍️✍️

ANSWERED BY: ItzMeJane✨

User Sorin Lica
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