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Which of the quadrants in the service process matrix has low labor intensity and low customization? a. mass service b. service shop c. professional service d. service factory?<…
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Which of the quadrants in the service process matrix has low labor intensity and low customization? a. mass service b. service shop c. professional service d. service factory?<…
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Jun 14, 2019
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Which of the quadrants in the service process matrix has low labor intensity and low customization?
a. mass service
b. service shop
c. professional service
d. service factory?
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Yannis Assael
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C. professional service
Hope this helps.
Dmitriy Sosunov
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Jun 18, 2019
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Dmitriy Sosunov
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