Instructor services is a technology company that offers many it services in highly populated Southern Ohio. The company's services and products include computer training, support, monitoring, repair, network design, virus removal, and software upgrades. It even sells refurbished computers. The source of instructor services' strategic position is broad needs and many customers.
The company is trying to reach as many people as possible by servicing a wide range of activities. When a company can help a large amount of people with their problems, they can create a loyal customer base in a "one stop shop" kind of label. It's beneficial when a company can take ownership of many services, they just need to make sure they can complete each task very well, so that the wide range of services isn't reflected by poor quality.