Question

Upon receiving a shipment of frozen food, you notice ice crystal on the bottom of the box what should you do?

Answer 1

You should reject them, this is an indicator of foreign and refreezing, that shows that the food has been time temperature abused.

Answer 2

If you receive a shipment of frozen food and you notice ice crystal on the bottom of the box, you should reject the shipment.

Step-by-step explanation:

The ice crystals indicate that the frozen food has not been stored at the correct temperature. When water molecules escape from frozen food, it also means that oxygen can enter the food. While the food is safe to eat, this can dull the color and modify the taste of the frozen food. As a receiver of the frozen food, it is necessary to reject this shipment because it does not meet quality standards.