Answer
D) phase changes
Step-by-step explanation
Ice is water in solid state. It is in this state when the temperature is below 0°C. When the ice is heated its state will change from solid to liquid then to gas.
When a substance is changing state, it does so without change in temperature. At this point the curve levels because there is no change of temperature.
The slopes represent change in temperature with time.
The levels represent the change phases. Which are from solid to liquid and the other one from liquid to gas.