Answer: 45%
Explanation:
From the given histogram, The number of volunteers worked 8 to 11 hours = 5
The number of volunteers worked 16 to 19 hours = 4
The number of volunteers worked 8 to 11 hours or 16 to 19 hours =5+4=9
Total number of volunteers = 4+2+5+4+4+1=20
The percent of volunteers worked 8 to 11 hours or 16 to 19 hours is given by :-

Hence, the percent of the volunteers worked 8 to 11 hours or 16 to 19 hours =45%