Milton learning centers is a private firm specializing in helping students with learning problems. located around the country, each center employs a manager and several tutors and counselors. the counselors and tutors have a great deal of flexibility to design programs specifically for individual students. in fact, these first-line employees are considered to be the key people in the organization, and the manager's main function is to assist these employees in matters such as scheduling and securing necessary materials. this type of arrangement suggests that milton is an inverted organization.