Question

Veronica recently accepted a job with a reputed bank as an internal auditor. she found that her job was quite different from her previous internships. her new company had strictly defined job responsibilities and lines of communication. for every decision she needed to make, approval had to be obtained from upper management. overall, she found the atmosphere to be quite formal. veronica's organization has a:

Answer 1

The fact that Veronica's new company has strictly defined job responsibilities and lines of communication and for every decision she needs to get approval from upper management means that Veronica's organization has a high degree of centralization.
Centralization refers to the concentration of organization activities, planning and decision-making activities at one location or at one group.

Answer 2

Veronica's Organization has a high degree of Centralization.

Centralization/ Decentralization are the words used to describe the atmosphere or environment of the organization.

Centralized organizations are those organizations in which the central authority is with the high command, or the higher management. They have a tight control over the organization. All processes are streamlined. In short, the decision making authority is only the Top management. Employees' participation is almost zero within this type of organizations.

Decentralized organizations are the opposite of Centralized organizations. Top management involves lower management in the decision making process. Team work is emphasized and top management is not the only authority who can make decisions of the organization.