Read this passage:
Getting to work was the best part of Kailin's day. As she made her way into downtown Los Angeles, the day always seemed to be new and filled with possibility. No one had yelled at her for transferring a call incorrectly yet or made her feel stupid for forgetting to check a visitor's ID badge. As she stepped into her building, she hoped that today would be the day she showed her coworkers that she was good enough to work there.
What element of plot is this passage an example of?
A. Falling action
B. Dénouement
C. Exposition
D. Conclusion