Answer:
16% of his phone bills are more than $76
Explanation:
The Empirical Rule states that, for a normally distributed random variable:
68% of the measures are within 1 standard deviation of the mean.
95% of the measures are within 2 standard deviation of the mean.
99.7% of the measures are within 3 standard deviations of the mean.
In this problem, we have that:
Mean = 65
Standard deviation = 11
What percentage of his phone bills are more than $76?
76 = 65 + 11
So 76 is one standard deviation above the mean.
By the Empirical Rule, 68% of the measures are within 1 standard deviation of the mean. The other 100-68 = 32% are more than 1 standard deviation from the mean. Since the normal probability distribution is symmetric, 16% of them are more than 1 standard deviation below the mean and 16% are more than 1 standard deviation above the mean. So
16% of his phone bills are more than $76