Answer:
The correct answer is "Confidence".
Step-by-step explanation:
One important factor related to patient care is to build the patient's confidence. The patient must feel free to ask questions in order to trust that she or he recevided a proper diagnosis and that the treatment would be adequate. This helps the patient to relax and, most of the time have a beneficial effect in the treatment. In this example the nurse encourages the patient to ask questions. This is an effective approach to build the patient's confidence by establishing an effective communication.