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Individual practitioners and whole agencies are called upon to prove that their performance is productive and valuable. this is defined in the text as:

User Kanguros
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Calling out people in the organization and verifying the performance to determine their efficiency and what they are adding to the company is a regular practice that us done mostly done annually or term-wise. So this kind of practice towards the Individual practitioners and whole agencies is called as accountability.
User Firdaus Ramlan
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