Question

If you find yourself in conflict with a coworker what is the first step you should take to resolve the problem?

A ignore the situation and hope that the person quits or is transferred to another department.

B make an appointment as soon as possible to speak with your coworker boss.

C tell the person forceful that you will not tolerate his or her behavior any longer .

D find a time and place where you can take the person aside and discuss the situation calmly.

Answer 1

B make an appointment

Answer 2

The correct answer is D) find a time and place where you can take the person aside and discuss the situation calmly.

If you find yourself in conflict with a coworker, the first step you should take to resolve the problem is to find a time and place where you can take the person aside and discuss the situation calmly.

You want to resolve the conflict not making it bigger. That is why you need to keep calm and have a decent but serious conversation with your coworker in order to understand what is affecting him/her or what makes him/her rude to you. You show respect and calm because probably you are going to hear things that don't like you or are not true. Then you have to do the same and tell the coworker what you think.