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The Professional Support Services pathway includes workers who

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The answer is making plans and decisions, organize information, and handle communications.

User Supercat
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The professional support services pathway is centered around jobs that help people in education and training systems. The pathway helps with personal and family needs, help with mental health, achieving educational goals, and making decisions about a career. A few job choices include library technicians, counseling services, family and child social workers, credit counselors, and audiologists who treat patients with hearing problems. 
User Chauhan
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