Question

A young woman approaches the counter wanting to buy a bottle of wine. you cannot tell by her physical appearance if she is a minor or not. you have asked for an id but she has left it in the car, what should you do in this situation?

Answer 1

Set the bottle of wine aside and tell her she can go get it and you will take care of other customers and wait for her. Tell her you cannot give her anything containing alcohol without identification.

Answer 2

Ask her again to present the document.

Step-by-step explanation:

I would explain politely to her hat the law is very specific about not selling alcholic beverages to underage customers. In order to avoid any incoveniences for me and for her, I would insist that she present her document to confirm she is not underage. She should not be offended, and should be willing to cooperate by going to the car to get her ID or to leave.