Question

Which person described below is involved in the production of a service?

A. Aure, who likes to buy toys that have interchangeable parts
B. Josephina, who sells art pieces made out of metal scraps
C. Katrina, who provides information about insurance policies to
employees of a company
D. Micah, who likes to smile when he listens to music

Answer 1

Employee of a company is the correct answer

Answer 2

C. Katrina, who provides information about insurance policies is the correct answer.

Step-by-step explanation:

The process of delivering service to customers is called service production. Financial services, information technology and hospitality includes production of service. e.g Banks provides services to its customers, they offer ATM machines and money transfer, deposits and loans. All these are services which are called as financial services. Similarly, IT companies offer software services to their clients and Hospitality companies provide food services. The method of service production are different in different sectors.