Final answer:
Dunkin' Donuts has a competitive edge over Krispy Kreme because of its international stores, which allows the company to reach a broader customer base and achieve global brand recognition. The principles of McDonaldization, such as efficiency, predictability, calculability, and control, also contribute to its competitive advantage by standardizing the quality and service across all locations.
Step-by-step explanation:
Among the options provided, the one that gives Dunkin' Donuts a competitive edge over Krispy Kreme is that Dunkin' Donuts have international stores. This global presence expands their market reach and brand recognition, allowing them to serve a diverse customer base beyond the United States. The competitive advantages mentioned such as efficiency, predictability, calculability, and control are related to the concept of McDonaldization, which refers to the process by which the principles of the fast-food industry have come to dominate other sectors of the American society and the world.
The principles of McDonaldization, including efficiency, predictability, calculability, and control, help various businesses, including Dunkin' Donuts, improve profits and provide uniform goods and services to a broader audience. However, this can also lead to a reduction in the variety of goods available and the homogenization of products. Dunkin' Donuts, with its combination of these principles and its international footprint, captures a larger share of the market.