Question

When Alisa tells Katherine, "I don't understand why you wouldn't tell me the truth," Katherine is in danger of emotional hijacking. Assume that Katherine thinks to herself, "I shouldn't get upset. Alisa is trying to represent the employees and is not making this a personal vendetta against me. I'm going to stick to a discussion of the issues rather than taking offense." Then she proceeds to give an answer. This thought process shows she is exhibiting what?

Answer 1

This is called an intervention. This thought process shows that she is attempting to acknowledge her side of the story.

Answer 2

High self-management thoughts is the correct answer.

Step-by-step explanation:

Self-management skills refers to take responsibility for one self's actions and to keep work ethic as good as possible. In one way or another, self-management shows how a person can manage himself. In this case, Katherine is able to recognize the danger of emotional highjacking and she can go over it to listen to what Alisa has to say.