Question

The local florist in town is cheryl steffan who has been in business for over 20 years. recently, cheryl has noticed several complaints about delivery errors. cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking. cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness. what method did cheryl follow to solve her delivery issues?

Answer 1

The answer is "Modeled the As-Is process, fixed the errors, and then created the To-Be process".

An “as is” business process characterizes the present condition of the business procedure in an association. Normally the examination objective in assembling the present state process is to clear up precisely how the business procedure functions today, kinks and all.

A “to be” business process characterizes the future condition of a business procedure in an association. Ordinarily the investigation objective in assembling the future state process is to illuminate how the business procedure will function, sooner or later, once changes are made.