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Defining a business in terms of goods and services rather than in terms of the benefits customers seek is called _____.

User Apqu
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Marketing Myopia is the term for when a company does business in terms of goods and services instead of focusing on the benefits consumers are looking for. These companies are focused on the bottom line. It is considered a short-sighted view by most experts and often causes the companies in question to be unable to quickly adjust when there are changes in their particular markets.
User John Sauer
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