94.3k views
3 votes
Quality function deployment refers to both​ (1) determining what will satisfy the customer and​ (2) translating those customer desires into a target design.

a. True
b. False

User Cbsch
by
5.7k points

1 Answer

4 votes
A.true because customers wont buy something they do not favor and if an item is populaur that style should be made because more people would want it
User Vala Khosravi
by
5.3k points