We can find the area of the circles on top and bottom using pi*r^2
pi*1^2 = pi.. we have two circles so the total area is 2pi
For the remainder of the cylinder, let's flatten the tube into a rectangle. Imagine cutting a toilet paper roll and laying it flat. The height is given as 9, and the width is the circumference of the circle. C=2pi*r
So the area of the rectangle is 9*2pi*1 = 18pi
Add the 18pi and 2 pi for a total surface area of 20pi.