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Which one of the following choices is most appropriate to do when dealing with an angry client?

A. Move the client into a quiet room and allow him or her to cool off
B. Move the client to a separate room and listen to his or her concerns
C. Ask the client to wait until one of the veterinarians is available
D. Ask the client to leave the office so you can have someone call him or her later

User Andybeli
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1 Answer

4 votes
I think the answer is B.

Hopefully, it is right! :)
User Giovanni Benussi
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